You just have to click on innovative sales catalog and enter your data to register. You will be able to place online orders as soon as you are registered.
Click on "Start Session" and enter your ID number and password. At that time the system will recognize you as a registered user and you can start buying our products.
Select the references you want to buy and then choose the size, color and quantity so you can add it to your shopping cart.
Remember that the value of each website order must be at least $ 300.000 colombian pesos
You may visit any of our locations in Medellin to get one of our printed catalogs.
If you are anywhere else in the country you may deposit $40.000 colombian pesos ($20.000 catalog + $10.000 shipping + $10.000 banking fee) into Bancolombia savings account No. 30949658739 through a corporate collection format,
or Current Account No. 434997870 Banco de Bogotá by National Recaudo format.
In both cases, the entry should be made at name of FIRLÁN S.A.S.
Please remember to place as a reference document, the identification document number of the registered person.
Once you make the payment, please send a copy of the entry of this order by fax 4441078 Option 4 or by email to email@example.com
If you are out of Colombia you may contact our customer service advisors to inquire on the total cost of the catalog and on the shipping costs based to your country of residence .
To contact a customer service advisor you may dial (+574) 444 10 78 option 1 in Medellín or you may email us at: firstname.lastname@example.org. Remember our customer service hours are from Monday thru Friday from 8:30 a.m. to 6:30 p.m. and Saturdays from 8:30 a.m. to 5:30 p. m.
Your order will be processed in a more clear and faster manner – The system will display the value of each product and the total amount of your purchase . - You may find all available garments by size and color – Recibirás automáticamente una copia del pedido a tu correo electrónico. -Si tu pedido supera los $500.000 pesos colombianos nosotros asumiremos el valor del envío y la comisión bancaria (excepto trayectos especiales y pedidos fuera de Colombia)
Yes, you can. You may place an order through our web page from anywhere in the world .
After registering and placing your online order we will contact you within the next 3 business days to give you a quote (including taxes, banking fees) as well as the steps to be taken so that your purchase comes through. .
The payment of your orders may be made through a bank deposit in Bancolombia savings account No. 30949658739 or Banco de Occidente savings account No. 42081404-8 in favor of FIRLÁN S.A including your ID as reference. If you are outside of Colombia we will email our international bank account number as well as the steps to be taken in this case. .
Please bear in mind that the garments exchange procedure does not include swimsuits or intimate clothes ( such as panties or boxers). If you want to exchange an item, contact our customer service line directly at (+574) 444 10 78 option 1, in Medellín . To read about our exchange and guarantee policy in detail, click here here
The advantages of this catalog sales system are mainly that sales are direct, or, with no middlemen and no commision scheme in place, thus you decide what price to charge for the product. . Besides, this produces lower product costs, larger profits, swift product delivery, free sales price, assorted colors and designs, and advertising support .
Our points of sales are located in Medellin City. To learn about addresses and telephone number click here here
If you want to place a quick order and if you know the product references you want, click the "Quick Order" below . There, a template will appear to allow you to enter the product references you want and to choose sizes and colors .