Our company offers our users innovative garment design based on high quality standards at competitive prices .
Dear customer, if you want to exchange an item or apply for a guarantee please remember:
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Por razones de higiene no se aceptan cambios o devoluciones de ropa interior ni vestidos de baño, excepto cuando hayan defectos de fabricación que serán evaluados por nuestro departamento de calidad.
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You can make the change of the product till 30 days of the purchase.
Items to be exchanged must be in mint condition, including labeling and original packing materials .
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Items of previous collections will be exchanged only for items of the same collection ( subject to website product actual availability) .
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Customer must assume exchange shipping costs except when the exchange originates on manufacturing defects or shipping mistakes .
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Garments have a 30-day manufacturing defects guarantee .
Manufacturing defects or imperfections due to material misuse or mishandling or to normal wear and tear (stitching damage, tears, incorrect washing) will not be honored by the guarantee .
To do this, first get in touch with customer service line 4441078 option 1